Welcome to NexTech. These Terms and Conditions govern your use of the NexTech website and your purchase of products from us. By accessing our website, creating an account, placing an order or otherwise using our services, you agree to these Terms and Conditions.

Please read them carefully before making a purchase.

Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law (ACL) or any other applicable law that cannot legally be excluded. Consumer guarantees apply automatically to eligible purchases and cannot be removed by a retailer’s terms and conditions.

1. About NexTech

NexTech is an Australian-based online retailer offering technology products, electronics and accessories, including smartphones, laptops, televisions, headphones, gaming accessories, cameras, drones, storage devices and related products.

For the purposes of these Terms, references to “NexTech,” “we,” “us,” or “our” refer to the business operating the NexTech website.

Website: https://assignments2.online

2. Acceptance of These Terms

By using our website or purchasing a product from NexTech, you agree to comply with these Terms and Conditions.

A contract may be formed when a customer accepts an offer, including by making payment or completing an online purchase.

If you do not agree with these Terms, you should not use the website or place an order.

3. Eligibility to Purchase

You must be legally capable of entering into a contract to make purchases through our website.

If you are under 18 years of age, you should only use our website and make purchases with the involvement or permission of a parent or legal guardian.

You are responsible for ensuring that information you provide when placing an order is accurate and complete.

4. Products and Product Information

We aim to provide accurate product descriptions, specifications, images, pricing and availability information.

However, manufacturers may update product designs, packaging, specifications or features without notice.

Product images are provided for illustration purposes and may vary slightly from the actual product due to:

  • Screen or display settings
  • Manufacturer changes
  • Lighting
  • Packaging revisions
  • Colour variations

Where an error is identified, NexTech may correct product information as soon as reasonably practicable.

We will not knowingly make false or misleading representations about products. Australian Consumer Law prohibits false or misleading claims about goods and services.

5. Prices

All prices displayed on the NexTech website are shown in Australian Dollars (AUD) unless otherwise stated.

Where applicable, prices include Goods and Services Tax (GST).

Prices may change from time to time without prior notice.

Changing a price will not normally affect an order that has already been accepted and paid for, except where there has been an obvious pricing or technical error and applicable law permits the order to be corrected or cancelled.

6. Pricing and Website Errors

Although we take reasonable care when publishing product information, occasional errors may occur.

These may include:

  • Incorrect prices
  • Incorrect specifications
  • Incorrect stock information
  • Typographical errors
  • Technical website errors

If we discover an error affecting an order, we may contact you before processing the order.

Where appropriate, you may be offered the opportunity to continue with the corrected information or receive a refund if the order cannot reasonably be fulfilled.

Any action taken will remain subject to your rights under applicable Australian law.

7. Orders

When you submit an order through our website, you are requesting to purchase the selected products.

After submitting your order, you may receive an automatic confirmation email.

An automated acknowledgement does not necessarily mean that your order has been dispatched.

We may need to verify:

  • Product availability
  • Payment
  • Customer details
  • Delivery details
  • Fraud or security concerns

If we cannot fulfil your order, we will contact you and arrange an appropriate refund where payment has already been received.

8. Order Cancellation

Customers should contact NexTech as soon as possible if they wish to cancel an order.

If an order has not yet been processed or dispatched, we may be able to cancel it.

Once an order has been dispatched, cancellation may no longer be possible and our Refund & Returns Policy may apply instead.

Nothing in this section limits any cancellation rights available under Australian Consumer Law.

9. Payment

Payment must generally be completed before products are dispatched.

Available payment methods will be displayed during checkout and may include:

  • Credit cards
  • Debit cards
  • PayPal
  • Digital wallets
  • Buy-now-pay-later services
  • Other supported payment methods

Payment services may be provided by independent third-party payment providers.

By using a third-party payment provider, you may also be subject to that provider’s terms and privacy policy.

NexTech does not guarantee the availability of every payment method at all times.

10. Fraud Prevention and Payment Verification

For security purposes, we may undertake reasonable verification procedures before processing or dispatching an order.

We may request additional information where necessary to verify:

  • Customer identity
  • Payment ownership
  • Delivery information
  • Suspicious transaction activity

Orders reasonably suspected of being fraudulent or unauthorised may be delayed or cancelled.

If a cancelled transaction has already been charged, an appropriate refund will be processed.

11. Delivery

We aim to dispatch and deliver orders within the estimated timeframes displayed on our website or provided during checkout.

Delivery times are estimates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Courier delays
  • Weather
  • Public holidays
  • Natural disasters
  • Transport interruptions
  • Incorrect delivery details
  • High-volume sales periods
  • Supplier delays

Customers are responsible for providing a complete and accurate delivery address.

If a business is unable to supply products that have been paid for within the agreed or a reasonable timeframe, Australian Consumer Law may require an appropriate solution.

12. Failed Delivery or Incorrect Address

If an order cannot be delivered because incorrect or incomplete delivery information was provided by the customer, additional reasonable delivery charges may apply before the order is resent.

Please check your delivery details carefully before completing your purchase.

Contact us immediately if you notice an error.

13. Risk and Ownership

Ownership of products generally passes to the customer after full payment has been received.

Responsibility for delivery risk will be determined according to applicable Australian law and the circumstances of the delivery.

Customers should notify NexTech promptly if a parcel arrives damaged or if they believe an item has been lost during delivery.

14. Returns and Refunds

Returns, exchanges and refunds are handled according to our Refund & Returns Policy and Australian Consumer Law.

For change-of-mind returns, NexTech may impose reasonable conditions where the return is voluntarily offered by us.

However, change-of-mind conditions do not restrict your statutory rights regarding faulty products or products that fail to meet consumer guarantees.

Please review our Refund & Returns Policy before submitting a return request.

15. Australian Consumer Guarantees

Products sold by NexTech may be protected by consumer guarantees under Australian Consumer Law.

These guarantees may include requirements that products:

  • Are of acceptable quality
  • Are fit for their intended purpose
  • Match their description
  • Match any sample or demonstration model where applicable
  • Meet relevant representations made about them

Consumer guarantee rights cannot be removed by a store policy, warranty period or contractual term.

Depending on the circumstances, customers may be entitled to remedies including repair, replacement or refund.

16. Manufacturer Warranties

Some products may include a manufacturer’s warranty.

Manufacturer warranties are separate from and additional to consumer rights under Australian Consumer Law.

A manufacturer’s stated warranty period does not automatically determine how long Australian consumer guarantee rights apply.

Customers may be asked to provide proof of purchase when making a warranty request.

17. Product Compatibility

It is the customer’s responsibility to check product compatibility before purchasing where compatibility depends on other equipment, software, networks or services.

Examples include compatibility with:

  • Smartphones
  • Computers
  • Operating systems
  • Gaming consoles
  • Network providers
  • Chargers
  • Cables
  • Storage formats
  • Software applications

Please contact NexTech before purchasing if you need assistance confirming compatibility.

This section does not affect your rights where a product was specifically represented by NexTech as compatible with a particular device or purpose.

18. Customer Accounts

Customers may have the option to create an account on the NexTech website.

You are responsible for:

  • Keeping login credentials confidential
  • Providing accurate account information
  • Updating your information where necessary
  • Informing us of suspected unauthorised access

You should not allow another person to use your account without appropriate authorisation.

19. Website Availability

We aim to keep our website available and functioning correctly, but continuous availability cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance
  • Updates
  • Hosting issues
  • Technical failures
  • Security incidents
  • Events outside our reasonable control

We may modify, suspend or update website functionality from time to time.

20. Intellectual Property

Unless otherwise indicated, content available on the NexTech website, including:

  • NexTech branding
  • Logos
  • Website design
  • Graphics
  • Written content
  • Product layouts
  • Original images
  • Videos
  • Promotional material

is owned by NexTech or used with permission from the relevant rights holder.

You may use the website for personal and lawful shopping purposes.

You must not reproduce, republish, distribute, commercially exploit or modify NexTech-owned content without permission, except where permitted by law.

Third-party trademarks and brand names remain the property of their respective owners.

21. Product Reviews and User Content

Where NexTech allows customers to submit reviews, comments, images or other content, submitted material must not:

  • Be unlawful
  • Be defamatory
  • Contain abusive or threatening material
  • Infringe intellectual property rights
  • Contain malicious software
  • Mislead other customers
  • Contain spam
  • Contain fraudulent reviews

NexTech may moderate or remove user-submitted material where reasonably necessary.

22. Promotions and Discount Codes

NexTech may occasionally offer:

  • Discount codes
  • Sales
  • Promotional offers
  • Bundles
  • Competitions

Promotions may be subject to additional conditions.

Unless otherwise stated, promotional offers:

  • Cannot be exchanged for cash
  • May have expiry dates
  • May exclude certain products
  • May have minimum-spend requirements
  • May not be combined with other promotions

Any promotional conditions will be displayed with the relevant offer.

23. Third-Party Links

The NexTech website may contain links to third-party websites.

These links may include:

  • Manufacturer websites
  • Payment platforms
  • Social media platforms
  • Courier services
  • External support pages

NexTech does not control independent third-party websites and is not responsible for their content, availability, privacy practices or terms.

24. Privacy

Your use of NexTech is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and disclose personal information.

By using our website, you acknowledge that personal information may be handled as described in that policy and as otherwise permitted by law.

25. Security

Customers must not attempt to:

  • Gain unauthorised access to our systems
  • Introduce viruses or malware
  • Interfere with website functionality
  • Scrape restricted website data
  • Circumvent website security
  • Conduct fraudulent transactions
  • Use the website for unlawful purposes

We reserve the right to restrict access where reasonably necessary to protect NexTech, customers or website security.

26. Limitation of Liability

To the maximum extent permitted by law, NexTech is not liable for losses resulting solely from matters outside our reasonable control.

However, nothing in these Terms excludes, restricts or modifies liability, consumer guarantees or other rights where doing so would be unlawful.

We do not use these Terms to exclude rights provided under Australian Consumer Law.

27. Unfair Contract Terms

These Terms are intended to operate fairly and reasonably.

Australian law protects consumers and eligible small businesses from unfair terms in standard-form contracts. Since 9 November 2023, proposing, using or relying on prohibited unfair contract terms can attract penalties.

If any provision of these Terms is determined by a court to be unlawful, invalid or unenforceable, that provision may be removed or limited while the remainder of the Terms continues to operate where legally possible.

28. Changes to These Terms

NexTech may update these Terms and Conditions from time to time to reflect changes to:

  • Our website
  • Products and services
  • Business operations
  • Technology
  • Payment or delivery services
  • Applicable laws

The latest version will be published on our website together with the updated date.

Changes will not be applied retrospectively where doing so would unlawfully affect existing customer rights.

29. Governing Law

These Terms and Conditions are governed by the applicable laws of Australia and, where relevant, the laws of the Australian state or territory in which NexTech operates.

Nothing in this section restricts any rights a consumer may have under applicable Australian consumer legislation.